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What agentic commerce means for retailers when AI agents start doing the shopping

Ravi Kumar from Dollar General on the impact of autonomous transactions – and how retailers can adapt

12.08.2025

A man with short, dark hair and a light beard wears a blue sweater and smiles at the camera; Copyright: Ravi Kumar

© Ravi Kumar

Agentic AI – the technology

Agentic commerce – a new era of retail

Security for AI-based financial transactions

Outlook for agentic commerce

A humanoid robot carrying two orange shopping bags walks through a busy shopping arcade

Will consumers be able to hand over some of their purchases to AI agents in the future, who will act autonomously but according to specified objectives?
© Adobe Express, AI-generated

Portrait of Julia Pott, member of the EuroShop editorial team, with shoulder-length brown hair, hoodie and open smile; copyright: beta-web GmbH

The portrait was AI-generated.

Interview: Julia Pott | EuroShop.mag

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